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Survey Manager User Guide
What would you like to know? :
How to select
a survey
After you have logged in to Survey Manager, a table with a list of all
the surveys you have been nominated to participate in will be displayed.
You may have been nominated to participate in more than one survey or
you may be required to answer a 360 degree questionnaire several times,
each time answering the questionnaire about a different person. For
example, you may be required to answer a 360 degree questionnaire twice
- once about your direct supervisor and the other about one of your peers.
Each survey will be displayed with a number, the name of the survey,
the answer status and the due date for the survey (if any).
A survey will have either of the following three answer
status:
-
No Answer (not yet begun answering) - this status is displayed if
you have not opened the survey in the past
-
Partial (partially answered) - this status is displayed if you had
previously opened the survey and closed it before you reached the
end
-
Answered (fully answered) - this status is displayed
if you had previously reached the end of the questionnaire and selected
the Close option on the End survey page.
To open a survey, select the survey you want to
answer from the list by clicking once on the name of the survey.
If you had previously reached the end of a survey and you selected
the Submit option on the End survey page, this survey will not be displayed
on this list. You will not be able to change your answers to the
survey once you submit it.
How
to complete a questionnaire
Typically, a questionnaire contains questions and labels,
eg. headings, instructions, rating scale information, etc. What would
you like help on?
Labels
Labels contain only text and are used as a note or memo containing information
about the survey. You do not need to answer a label. They
can be narrative (where they appear on the page by itself) or they can
be a header (where they appear above a question). Typically, a questionnaire
will begin with a label providing information about the survey which you
should read before proceeding.
Questions
Questions can be displayed one at a time on the page or in a block under
a particular question category heading, ie. Communication, Initiative
etc. Generally a question or block of questions will appear with a label
above it, which you should read before answering questions. Please
note that if a question's text appears in blue, it means that it
is compulsory and requires an answer. If you do not provide an
answer, you will be unable to move to the next page. The answers to questions
may be presented in several formats. How to make an answer selection
with each format is described below.
Radio buttons
Click on a radio button to select that answer item as your answer to the
question. You can only select one radio button. When you select
another radio button, your previous selection will be overridden. 
Check boxes
Mark the check box beside each of the answer items you want as your answer
to the question. You can make more than one selection. The
total number of selections you can make will be limited by the Questionnaire
Constructor.
Drop down lists
Click on the box to show the drop down list of responses. Select an answer
from the list, which will appear highlighted, and click on it.
Another way to move through drop down list questions is
to use your tab key. For example if you have come to a new page, two tab
moves will bring you to the first answer box. If you know the selection
of answers, you can type either the number or letter character that appears
first to enter your answer, then tab to the next answer box.
You can continue to move through in this manner until you
have answered all the questions on that page. Tab to the NEXT PAGE button
and then press your spacebar to move to the next page. Note you can not
move backwards using this method.
Keyboard entry
fields
These fields enable you to enter your own answer to the question.
Type in your answer in the field provided. In some cases, the type
of character (numeric and/or alphanumeric) and the number of characters
you are permitted to enter in a keyboard entry field maybe limited by
the Questionnaire Constructor.
To move through the questionnaire, you need to select
or enter your answer to the question(s) and click on the NEXT PAGE button
at the bottom right of the page to move to the next question(s) in the
questionnaire. To go to a previous page or question click on the
PREVIOUS PAGE button.
NOTE: Whilst in the questionnaire, please avoid using the
browser's back and forward buttons other than when accessing the help
screens.
Proceed in the same way through all the questions until
you complete the questionnaire.
When you have reached the last question in the questionnaire,
answer it and then click on the NEXT PAGE button to move to the End
Survey page where you can either select to review your answers
now, close the questionnaire and review your answers at a later
time, or submit the questionnaire. After you submit, you
will not be able to review or change your answers to the questionnaire.
In some cases, a narrative label may be the last part of a questionnaire
instead of a question. For example, a narrative label may be displayed
thanking you for your participation in the survey. If so, read the
label and then click on the NEXT PAGE button to move to the End Survey
page.
How
to save answers
Each time you click on the NEXT PAGE button after you provide
an answer to a question or block of questions, your answers are saved
in the database. It is not necessary for you to save separately.
Once you have selected a survey to answer, you cannot close
the survey without completing it, unless you close your browser which
is not recommended unless you have saved answers on the current page by
clicking the NEXT PAGE button.
If it is necessary to do this, (ie because you need to
leave your desk), then ensure you have finished answering that page and
click the NEXT PAGE button and then the answers you have provided so far
will be saved and will appear next time you login to Survey Manager and
open the survey.
Two important reasons why your answers may not be saved;
- If you are in the middle of answering questions on a particular page
and problems are experienced with the internet service
or your computer or you close down your browser, the answers on the
current page will not be saved. Remember answers are saved when you
proceed to a new page, after you have clicked on the NEXT PAGE button.
- The questionnaire has an automatic
time out incorporated into the program. If you leave the questionnaire
open for more than 30 minutes, the questionnaire will automatically
shut down and any answers that you were working on will not be saved.
Refer to our Trouble Shooting guidelines if your are experiencing technical difficulties in answering the survey. Alternatively, contact the people identified in your invitation email.
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